Legal notice

Legal notice and privacy policy

The Pole of Competitiveness Monastir El Fejja MFCPOLE, concerned with the rights of individuals, especially with regard to automated processing and in a desire for transparency with its customers, has set up a policy including all these processing, the purposes pursued by the latter and the means of action available to individuals so that they can exercise their rights as effectively as possible.

By continuing to browse this website, you accept without reservation the following terms and conditions of use.

The current online version of these Terms of Use is the only one enforceable throughout the duration of use of the site and until a new version replaces it.

Article 1 – Legal Notice

1.1 Site (hereinafter the “Platform”):

1.2 Publisher (hereinafter the “Publisher”):

The Monastir-El Fejja Competitiveness Cluster (MFCPOLE), a public limited company (SA) under private law, which head offices are located at the Business Hotel, Industrial Cluster «Neopark El Fejja», El Fejja, 1153 Mornaguia-La Manouba, represented by Mr. Jalel Ben Haj Khalifa, in his capacity as Director General, registered in the National Register of Enterprises under the number 0978598B.

1.3 Host (hereinafter “the host”): is hosted by OVH, headquartered at 2 rue Kellermann – 59100 Roubaix, France

Section 2 – Platform Access

Access to and use of the Platform is strictly limited to personal use. You agree not to use this Platform and the information or data contained therein for commercial, political, advertising purposes and for any form of commercial solicitation and in particular the sending of unsolicited emails.

Section 3 – Platform Content

All brands, photographs, texts, comments, illustrations, animated images or not, video sequences, sounds, as well as all computer applications that could be used to operate this Platform and more generally all the elements reproduced or used on the Platform are protected by the laws in force under intellectual property.

They are the full property of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, are strictly prohibited. The fact that the publisher does not initiate proceedings upon becoming aware of these unauthorized uses does not constitute acceptance of such uses and waiver of legal action.

Section 4 – Platform Management

For the proper management of the Platform, the publisher may at any time:

* suspend, interrupt or limit access to all or part of the Platform, reserve access to the Platform, or to certain parts of the Platform, to a specific category of Internet users;
* delete any information that could disrupt its operation or contravene national or international laws;
* suspend the Platform for updates.

Article 5 – liability

The publisher cannot be held liable in the event of failure, breakdown, difficulty or interruption of operation, preventing access to the Platform or one of its features.

The material used to access the Platform is entirely your responsibility. You must take all appropriate measures to protect your equipment and your own data including virus attacks via the Internet. You are also solely responsible for the Platforms and data you visit.

The publisher cannot be held responsible in case of legal proceedings against you due to:

* the use of the Platform or any service accessible via the Internet;

* your failure to comply with these terms and conditions.

The publisher is not responsible for any damage caused to yourself, third parties and/or your equipment as a result of your connection or use of the Platform and you waive any action against it as a result.

If the publisher were to be the subject of an amicable or legal procedure because of your use of the Platform, he may turn against you to obtain compensation for all damages, sums, convictions and expenses that may arise from this procedure.

Article 6 – Data collection and protection

Your data is collected by MFCPOLE.

A personal data refers to any information concerning an identified or identifiable natural person; is considered identifiable a person who can be identified, directly or indirectly, including by reference to a name, an identification number or one or more specific elements specific to their physical, physiological, genetic, psychological, economic, cultural or social identity.

The personal information that can be collected on the Platform is mainly used by the publisher for the management of relations with you, and if necessary for the processing of your orders.

The personal data collected are as follows:

  • name and surname
  • address
  • e-mail address
  • phone number
  • date of birth

Article 7 – Right to access, rectify and remove your data

In accordance with the regulations applicable to personal data, users have the following rights:

* the right to access: they can exercise their right of access, to know the personal data concerning them, by writing to the email address mentioned below. In this case, before implementing this right, the Platform may request proof of the identity of the user in order to verify its accuracy;

* the right to rectify: if the personal data held by the Platform are inaccurate, they may request the updating of the information;

* the right to delete data: users can request the deletion of their personal data, in accordance with applicable data protection laws;

* the right to limit processing: users can ask the Platform to limit the processing of personal data in accordance with the assumptions provided by law;

* the right to object to the processing of data: users may object to their data being processed in accordance with the assumptions provided for by law;

* the right to portability: they can request that the Platform give them the personal data they have provided to transmit it to a new Platform.

You can exercise this right by contacting us at:

Business Hotel, Industrial Center «Neopark El Fejja», El Fejja, 1153 Mornaguia-La Manouba

Or by email at:
All applications must be accompanied by a photocopy of a valid signed identity document and mention the address to which the publisher may contact the applicant. The response will be sent within one month of receipt of the request. This period of one month may be extended by two months if the complexity of the request and/or the number of requests so require.

Section 8 – Use of Data

The purpose of the personal data collected from users is to provide the Platform’s services, improve them and maintain a secure environment. The legal basis for processing is the execution of the contract between the user and the Platform. Specifically, the uses are:

* access and use of the Platform by the user;

* management of the functioning and optimization of the Platform;

* implementation of user support;

* verification, identification and authentication of the data transmitted by the user;

* personalization of services by displaying advertisements based on the user’s browsing history, according to their preferences;

* prevention and detection of fraud, malware and management of security incidents;

* management of any disputes with users;

* sending commercial and advertising information, depending on the user’s preferences;

Article 9 – Data retention policy

The Platform retains your data for the duration necessary to provide you with its services or assistance.

To the extent reasonably necessary or required to comply with legal or regulatory obligations, settle disputes, prevent fraud and abuse or enforce our terms and conditions, we may also retain some of your information if necessary, even after you have closed your account or we no longer need to provide you with our services.

Article 10- Sharing of personal data with third parties

Personal data may be shared with third party companies exclusively in the European Union, in the following cases:

* when the user publishes publicly available information in the open comment areas of the Platform;

* when the user authorizes the website of a third party to access their data;

* when the Platform uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to the user’s data, as part of the performance of these services, and have the contractual obligation to use them in accordance with the provisions of the applicable regulations on the protection of personal data;

* if required by law, the Platform may transmit data in response to claims against the Platform and comply with administrative and judicial procedures.

Article 11 – Cookies
What is a “cookie”?

A “Cookie” or tracker is an electronic file deposited on a terminal (computer, tablet, Smartphone, etc.) and read for example when consulting a website, reading an email, installing or using a software or a mobile application, regardless of the type of terminal used (source:

The Platform may automatically collect standard information. All information collected indirectly will only be used to track the volume, type and configuration of traffic using this Platform, to develop its design and layout and for other administrative and planning purposes and more generally to improve the service we offer you.

If necessary, “cookies” from the Platform publisher and/or third-party companies may be placed on your device, with your consent. In this case, during the first navigation on this Platform, an explanatory banner on the use of “cookies” will appear. Before continuing browsing, the customer and/or prospect must accept or refuse the use of these “cookies”. The consent given will be valid for a period of thirteen (13) months. The user has the option to disable cookies at any time.

The following cookies are present on this Platform:

Google Cookies:

* Google analytics: measures the Platform’s audience;

* Google tag manager: facilitates the implementation of tags on pages and manages Google tags;

* Google Adsense: Google advertising agency using YouTube websites or videos as support for its ads;

* Google Dynamic Remarketing: allows offering you dynamic advertising based on previous searches;

* Google Adwords Conversion: adwords advertising campaign tracking tool;

* DoubleClick: Google advertising cookies to display banners.

Facebook cookies:

* Facebook connect: allows you to identify yourself using your Facebook account;

* Facebook social plugins: allows you to like, share, comment on content with a Facebook account;

* Facebook Custom Audience: allows to interact with the audience on Facebook.

* Twitter advertising: allows displaying and targeting ads through Twitter’s advertising network.

The lifetime of these cookies is thirteen months.

Article 12 – Photographs and representation of products

The photographs of products, accompanying their description, are not contractual and do not bind the publisher.

Article 13 – Applicable law

These conditions of use of the Platform are governed by Tunisian law and subject to the jurisdiction of the courts of the publisher’s registered office, subject to a specific assignment of jurisdiction arising from a particular law or regulation.

Article 14 – Contact Us

For any questions, information about the products presented on the Platform, or about the Platform itself, you can leave a message at the following address:

Article 15: Disclaimer

This website has been created and maintained with the financial support of the European Union and the German Federal Ministry for Cooperation and Development. Its content is the sole responsibility of MFCPOLE and does not necessarily reflect the views of the EU or the German Federal Ministry of Economic Cooperation and Development.